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How Can We Help?
Whether you have a question about a porch swing, need guidance on fire pit placement, or want help designing your outdoor space.
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Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means total delivery is usually 6 to 11 business days from when you place your order. Every shipment includes tracking so you can follow along.
Do you offer free shipping on outdoor furniture?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx depending on your destination and package size. Please see our Shipping Policy page for full details.
What is your return policy for large items like pergolas?
We want you to be completely satisfied with your outdoor sanctuary. If something is not right, please contact us within the timeframe outlined in our Return Policy. Our team will walk you through the return or exchange process and make it as smooth as possible.
Can I exchange a porch swing for a different style?
Absolutely. If you would like to swap your porch swing for a different model or finish, reach out to our team with your order number. We will coordinate the exchange and provide return shipping instructions so you can get the piece that fits your space perfectly.
What materials are your fire pits made from?
Our fire pits are crafted from weather-resistant materials designed for long-term outdoor use, including steel, copper, and stone composites. Each product listing includes detailed material specifications so you can choose the best option for your patio or deck environment.
How do I choose the right pergola size for my yard?
We recommend measuring your intended outdoor area and considering how you plan to use the space, whether for dining, lounging, or entertaining. Each pergola listing includes exact dimensions and coverage area. If you need personalized guidance, send us a message with your measurements and we will help you find the right fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every message is read and personally answered by our team within one business day.
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Built To Last
Our outdoor furniture is crafted from weather-resistant materials designed for years of use on your patio or deck.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
Owned and operated by Southern Coastal Sanctuary
1432 Autumnwood Dr, Rock Hill, SC 29730-7322
